Problem Gaming


Responsible Gaming – “Keep it fun”

We proudly support responsible gaming at Win-River Resort & Casino.

We recognize that some adults may be compulsive gamblers, and are committed to providing these affected individuals as many free resources as possible to aid and maintain their recovery.


Signs of Compulsive Gambling

Gambling addiction is often referred to as a “hidden addiction.” Unlike many other addictions, such as drugs or alcohol, addicted gamblers do not display any obvious physical signs or symptoms. Despite the lack of outward indicators, there are many similarities between gambling and other addictive disorders. For instance, problem gamblers will go through great lengths to hide or deny their addiction, often withdraw from family and friends and lie about what they’ve been doing and where they’ve been going. Click below to see some of the behavioral and financial signs of a gambling problem.

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    • Thinking about gambling frequently/constantly
    • Bragging about or hiding gambling activity
    • Spending more money than they can afford
    • Example: uses credit cards for finance; cashes in savings accounts, 401K’s or insurance plans
    • Gambling for longer and longer periods of time
    • Using gambling to escape daily pressures and obligations
    • Secretive about gambling habits and defensive when confronted
    • Restless or irritable when not gambling
    • Lying about extent of gambling
    • A need to bet more money more frequently
    • Neglecting family/personal needs to gamble
    • Tried stopping, controlling or cutting back on gambling but was unsuccessful
    • “Chasing” losses with more gambling
    • Cannot stop in spite of mounting negative consequences
    • Changes in patterns of sleeping, eating or sex drive
    • Absence from work, school or other important social activities due to gambling
    • Relying on others to bail them out of a desperate financial situation caused by gambling
    • Cheating or stealing to get the money to gamble or pay debts
    • Committing crimes to keep gambling


It is important to remember that only a professional can diagnose a gambling disorder. If you or a loved one exhibits any of the symptoms above, you should seek a consultation with a professional.


Seek Help


There is good news, compulsive gambling is treatable. One of the first and easiest steps you can take to confront compulsive gambling is to call the 1-(800)-GAMBLER hotline or text “support” to 53342. The California Council on Problem Gambling provides this service free of charge, and the hotline offers a tremendous amount of information and resources.


Voluntarily Withdrawal from Win-River Resort & Casino

Win-River Resort & Casino encourages you to request, at any time, to be removed from any promotional mailings and for revocation of casino-specific privileges, such as access to our establishment, access to the River Club, check cashing privileges & special player events. If you choose to have any of your privileges revoked, please contact any security team member and they will assist you.

      • View our Self-Exclusion policy here



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