We have an EXCITING Customer Service Program! It's called Guests First and it is designed to make sure we always put YOU First!
It is very important to know when we have not met your expectations. We truly do want your experience with us to be the best. Please, be sure to let us know if we can make improvements!
By the same token, please let us know when we've done something great. Did an employee provide exceptional service? Let us know, so we can show our employees how much they are appreciated.
There are several ways you can provide your comments:
- You can call us directly at (530) 339-7474 or 800-280-UWIN Ext 1352 and leave a message. We promise to get back to you as soon as possible.
- You can drop us a note or pick up a Recognition Form at our Players Club kiosk at the front of the Casino.
- You can send us an e-mail to let us know; please include your name on contact information in the email, so that we may follow up with you.
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WIN-RIVER CASINO
2100 REDDING RANCHERIA ROAD
REDDING, CA 96001
Telephone: 1.800.280.8946
Local Phone: 1.530.243.3377
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